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DOCUMENTATIONLast updated: Mar 17, 2026

Chatbot Channels

Channels NewAge AI support up to 15 social channels: Web Chat Channel - This is the channel that don’t depend on any social channel. This channel is included in the omni channel . Facebook Messenger Instagram Telegram WhatsApp - NewAge AI support you to connect with meta Cloud AP…

Channels

NewAge AI support up to 15 social channels:

  1. Web Chat Channel - This is the channel that don’t depend on any social channel. This channel is included in the omni channel.

  2. Facebook Messenger

  3. Instagram

  4. Telegram

  5. WhatsApp - NewAge AI support you to connect with meta Cloud API or BSP Provider( 360dialog, Com.bot & Twilio)

  6. SMS Channel

  7. Voice Channel

  8. Google Business Messenger

  9. Line Channel

  10. Viber Channel

  11. VK Channel

  12. WeChat Channel

  13. ChatWoot Channel

  14. Intercom Channel

  15. Jivo Chat Channel